<aside>
🗂️ Reason For This Error:
- Snap Captions cannot find the location it needs to install itself
- The Folder Doesn’t exist
- Snap Captions doesn’t have permission to install due to security settings
</aside>
<aside>
💡 **SOLUTION:
1.** You can manually install Snap Captions into Davinci Resolve as detailed below.
STEP 1:
For Windows
- [ ] Unzip the Snap Captions zip file
- [ ] Copy the below pathname
- %APPDATA%\Blackmagic Design\DaVinci Resolve\Support\Fusion\Scripts\Comp
- [ ] Paste it into the file explorer
- [ ] Drag the Lua file in there
For Mac
- [ ] Unzip the Snap Captions zip file
- [ ] Copy the below pathname
- /Library/Application Support/Blackmagic Design/DaVinci Resolve/Fusion/Scripts/Comp
- [ ] Right click on finder and click “go to folder” paste in the path
- [ ] Drag and drop the Lua file there
STEP 2:
<aside>
☝ Missing folder/
Sometimes, when DaVinci Resolve installs, some folders aren’t created. We’re not sure why 🤷♂️. No worries though!
If you have any missing folder (e.g., modules, lua, etc.), you can create the folder (using the same name) yourself and copy the utf8 file inside
</aside>
Grab the file named utf8_snapcaptions from the zip folder and place it in the location below:
For Windows
- %APPDATA%\Blackmagic Design\DaVinci Resolve\Support\Fusion\Modules\Lua
For Mac
/Library/Application Support/Blackmagic Design/DaVinci Resolve/Fusion/Modules/Lua
2. Unlock the security protected folder and reinstall
For Windows
- Log in as administrator
- Right-click on the file → Properties → Security
- Modify the permissions
For Mac
- Refer to this page: https://support.apple.com/lv-lv/guide/mac-help/mchlp1204/14.0/mac/14.0
</aside>